• Worked on diverse Python development projects, both personal and collaborative, using Django and Django REST Framework.
• Developed web applications like the "Restaurant Kitchen Service" and "Personal Blog" using HTML, CSS, and Bootstrap4 for the frontend, with SQLite and PostgreSQL for database management.
• Created robust APIs such as the "Airport API" with Docker and Redis, documented with DRF-spectacular and Swagger.
• Contributed to the collaborative "Library Service API" project, focusing on data models and user permissions.
• Built efficient web scrapers with Scrapy, asyncio, and aiohttp for data extraction and analysis, utilizing Pandas, Matplotlib, WordCloud, and Seaborn for data visualization.

• My role as a Teleoperator involved providing support to users worldwide in English, including clients from the USA, the UK, Europe, and Asia, on behalf of major global companies representing leading social media platforms. Responsibilities included communication via phone, live chats, and emails, along with collaboration with internal teams to resolve technical issues. Empathy, a desire to assist, and the ability to deliver swift solutions were essential. I ensured adherence to the highest communication standards and strictly followed the security policies established by the company I represented.

• In my role, I've developed advanced web scraping solutions using Beautiful Soup to extract metadata from patent pages, optimizing file sizes and integrating process indicators for efficiency. Utilizing Google Cloud and Python, I conducted patent landscaping and database creation, leveraging BigQuery for data extraction and manipulation. Additionally, I implemented data parsing scripts and utilized matplotlib and seaborn for visual data analysis, applying sklearn's machine learning algorithms such as Logistic Regression, Decision Tree Classifier, KNeighbors Classifier, and SVM for predictive analytics and evaluation with confusion matrices.

• Supervising a team of 7 people.
• Developing, updating, and designing the institute's website.
• Management and maintenance of computer labs.
• Document management and record-keeping.
• Diagnosing and resolving hardware, software, and peripheral device problems.
• Installing software and performing data backups.
• Providing IT consultations and technical support to institute staff, troubleshooting issues at workstations.
• Delivering lectures to students of various ages on "Information Technologies in Small Business."

As System Administrator:
• Provided user support and help desk services for approximately 60 computers, both in-office and in nearby regions.
• Performed remote OS setup and troubleshooting for software-related issues.
• Configured PCs, printers, faxes, and other peripheral devices.
• Administered the local area network (LAN).
• Created and deployed system images, installed and configured software.
• Ensured users had the necessary IT resources and facilities.

As ETMS Manager:
• Administered the database for AstraZeneca's custom business program (Siebel).
• Handled database entry, updates, and information correction.
• Provided instructions to program developers in Spain for bug resolution.
• Resolved software issues encountered by users in Ukraine.
• Conducted training sessions for users on effective use of the software.
• Actively communicated and solved issues with IT departments in other countries via phone and email.